With the restoration and insurance repair industries returning to full swing in a big way in 22/23 the theme for this year’s restoration conference is ‘Unmasking the industry’.

Located in Melbourne at the freshly renovated Pullman on the Park (opposite the MCG), we will be right on the city fringe with excellent access to shopping, transport, restaurants, and sporting facilities.

The conference begins on Wednesday, 31 May with our Indoor Air Quality Day held in conjunction with our industry partners the Indoor Air Quality Association of Australia (IAQAA).

This day features a fantastic line up of speakers that will discuss microbial and indoor air quality issues. With many developing global trends and research this day promises some fantastic learnings and an eye into the work that is being carried out around the world in this sphere.

The 2023 RIA Australasian Restoration conference and Tradeshow will be held on Thursday, 1 June and Friday, 2 June 2023.

The event will offer attendees a wide-ranging educational program featuring experts on all things restoration – from fire to methamphetamine and clandestine lab remediation, through to water damage to large loss.

This year we will also have representation from both the Insurance Council and several of the major insurers being in attendance, along with government bodies talking about many of the regulatory and insurance changes that will likely provide significant opportunities for the restoration industry moving forward.

RIA will also introduce our members to our restoration advocate who we were able to employ this year following a number of fundraising opportunities undertaken by the membership over several years to help the industry better represent itself in the broader industry sector.

Following the education sessions each day, we will open our trade show exhibition, with our industry suppliers set to showcase the latest in learning, technology, and equipment.

This year we have also seen the advent of the RIA Restoration Industry Awards. Awards for the Restoration Project of the Year are up for grabs, with an award for Residential Restoration Project of the Year and Commercial Restoration Project of the Year.

Submissions for these projects are now open and these awards are open to any RIA Inc member or non-member business that provides restoration and remediation services to the insurance industry. Submissions are due Friday, 5 May. Winners will be announced at the conference.

Prior to the conference RIA is also hosting a one-day workshop on how to build a truly customer centric business and brand on Tuesday, 30 May with Paul McCarthy.

This will be a fantastic opportunity for any business owner or staff member seeking to improve their customer service offerings.

The main conference highlight is as always, the Gala Dinner on the Friday evening. An event not to be missed with fantastic entertainment, drinks, dancing and a general great time to be had. Certainly, a great opportunity to give your staff and partners the chance at a time to dress up and have a wonderful evening together.

For those staying in Melbourne on Saturday, 3 June, tours of both Elements Restoration and Steamatic Melbourne facilities will also be hosted.

The RIA Australasian Restoration Conference and Tradeshow gives attendees the chance to meet and network with many senior figures of the Australian restoration industry.

It is also an opportunity to grow both your industry contacts and support network that can assist you in growing your business.  Combined with the new and emerging technologies to be seen at our restoration focused tradeshow – the RIA Restoration Conference is an event not to be missed.

Owen Boak CR is president of RIA Australasia Inc.

For more information about the event visit: www.restorationindustry.org.au/events  

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