The just-published March/April 2015 INCLEAN magazine focuses on training and purchasing. “The bottom line is crystal clear. Invest in training your cleaners and your business will reap the long term benefits of success. Choose not to, and ultimately your business – along with the cleaning industry’s reputation – will pay the price,” states editor Kim Taranto in her editor’s column.
This issue’s editorial content confirms the imperative to educate and train all sectors of our cleaning and hygiene industry. Articles include:
*Taking on the role of educator to engender respect and higher margins, from a LinkedIn ISSA blog.
*Government-funded VET sector integrity damaged by ‘shoddy’ private providers, by Bruce Whiteley.
*’Disposable workers’ redefined as ‘critical partners’ in patient protection, by James Cleary.
*Training staff is fundamental to business success, by Paul Morrall.
*Train them and risk them leaving, or don’t train them and risk they stay, by Bill Bassett.
*BSCs that support learning pathways for employees will benefit, by Luke Bordin
Perhaps one of the fastest changing areas in the cleaning industry is product purchasing. According to RapidClean general manager Bruce Lees, “many cleaning companies are now using sophisticated methods to choose the products and suppliers that best meet their needs. They are also centralising their purchasing decisions to collate their buying power and make better use of human resources.”
The March/April issue’s purchasing features include:
*Purchasing green cleaning products affected by new compliance framework, by Bridget Gardner.
*Challenges faced by regional suppliers and how they are overcome, by Kim Kamarudin.
*Procurement strategies emerging: a focus on associated costs, by Joe Taylor.
*Thoughtful purchasing for sustainable floor care, by Greg Whiteley.
The magazine’s Distribution offering includes Victorian Cleaning Supplies caters to SMEs wanting old-fashioned service; Nilfisk’s dealer conference focuses on partnering and innovation; and The CleanX-factor, a supply business focusing on personal service.
Another bumper Carpet & Restoration section includes part two of Duncan Bennett’s Don’t limit yourself as just another carpet cleaner; Challenges of adding a rug cleaning division to your business, by Lisa Wagner; Proving your expertise to Internet-savvy ‘know-it-all’ customers, by Jenny Boymal; Troubleshooting those ‘problem’ carpet issues, by Dawn Shoemaker; and Seven wand terms cleaning technicians should know.
The Technology section looks at How to clean hard-to-clean textured porcelain tiles; Medical advancements demand more sophisticated cleaning processes; Microorganisms a renewal source for cleaning and waste control; and Concrete does not maintain itself.
In Management we present another in our series of Women in Cleaning, profiling Lisa Macqueen; Action coach Charmian Campbell asks ‘Is your business suffering from “ground hog” syndrome?’; and Darragh Brennan explains how your business can ensure its paper products come from legal sources.
As usual, INCLEAN magazine brings the industry up-to-date with association developments and profiles contract cleaners. Features include Building Service Contractors Association of Australia (BSCAA) Tasmanian branch’s excellence awards; BSCAA National’s re-invigorated constitution; Strategic changes at the Building Service Contractors of NZ Inc; Environmental Services problem-solving in Esperance (WA); Sharman Property Services (Queensland) reveals consistent quality ethos; and training investment allows Dunn’s Cleaning Service (Esperance, WA) to blossom into multi-services.
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