Accredited Auditing Professional (AAP) online training course is a vital workshop for the current market as companies look to improve internal systems, validate their processes and communicate the value of clean to their markets.
Continuous improvement requires ongoing evaluation, which is exactly where cleaning inspections come into play. Whether you are a cleaning services provider or an in-house operator, cleaning inspections are a fundamental tool for evaluating services and communicating with customers/stakeholders.
Join the Australian edition of the ISSA Accredited Auditing Professional course to learn how to implement a successful cleaning auditing program.
Delivered by Kathryn Groening, this one-day course is designed for those industry professionals looking to enhance their knowledge and skills around quality assurance and building audits and provide their customers with the level of cleaning they deserve.
What you’ll learn:
- Understand the benefits of implementing a professional quality programme to enhance auditing
- Develop an understanding of the key concepts of auditing
- Understand the variables of auditing
- Gain knowledge to conduct audits or support customer quality assurance programmes
- Implement successful and consistent communication plans
- Identify the root cause of quality inspection accidents and provide solutions
- Improve reporting skills and learn to apply technology
- Demonstrate an understanding of the course material for the IAAP certificate
Who should attend:
The course will be of interest to cleaning service providers and in-house service providers who want to improve their quality assurance programs as well as facility managers who are keen to learn how to audit their cleaning providers against international standards.
ISSA Members: AUD $250
Nonmembers: AUD $335
We all heard of the recent issues with large companies that were hacked (Optus, Medibank). We try to put our heads in the sand, hoping it’s not us. What if it DOES happen to you?
What if it DOES happen and it affects not only your company but your CLIENTS’ networks?
What will you do? How will you ensure that you are protected, that even if a significant cyber attack affects you, you can demonstrate you have done your DUTY – as a manager, director, or staff member?
Please join us to hear from Monica Schlesinger, one of ISSA’s long-term associates, and learn what you can do to manage your risks and how to protect yourself.
Cost:
This webinar is free.
About the presenter:
Monica Schlesinger, FAICD, MEng. equiv, PMP, TAE40110
- CEO and Director AHSI (Australian Health and Science Institute)
- Board Chair & Principal at ABG International
- Managing Director at Espace Publishing
- Specialist Advisor Therapeutic Goods Authority (TGA)
- Member Cardiothoracic prosthesis Clinical Advisory Group Department of Health
Accomplished director since 1996 and Fellow of AICD (Australian Institute of Company Directors) since 2002, Monica combines her extensive executive experience (over 30 years) with sound governance knowledge and experience.
She is a promoter of modern education in Healthcare and Science and helps formulate for AHSI modern concepts of integrative healthcare, cross-professional approaches and multi-specialist experience.
Monica’s understanding of various healthcare and IT (in particular cybersecurity) sectors is extensive and she is a sought out speaker at conferences and by journalists.
2023 BSCAA QLD Women in Leadership Awards
In recognition of International Women’s Day 2023, BSCAA QLD are proud to present the 2023 BSCAA QLD Women in Leadership Awards.
- Emerging Leaders Award – New & Evolving | Talented, determined, influential in their current role and driven to accomplish outstanding achievements. This Award celebrates a generation of leaders in the industry.
- Inspiring Leadership Award – Making it better | Positively influence, guide and serve their employees, demonstrating courage, empathy and inclusion. This Award celebrates an inspiring leader who has shown leadership and vision.
Advance your career and remain relevant in an ever-changing industry with the ISSA CIMS Certified Expert (CCE) Training
Cleaning Industry Management Standard Certification (CIMS) is the first consensus-based management standard which outlines the primary characteristics of a successful, quality cleaning organisation.
CIMS is built around six areas of management best practices, including the optional “Green Building”, that have proven to be the foundation of high performance, customer-focused, and sustainable cleaning organisations.
CIMS is built around six areas of management, including:
- Quality Systems
- Service Delivery
- Human Resources
- Health Safety & Environmental Stewardship
- Management Commitment, and
- Green Building (optional).
Becoming a CIMS Certification Expert (C.C.E.) will provide professionals working in the cleaning industry with an opportunity to demonstrate to their clients and employers their deep understanding of the quality standards in business management.
Cost:
AU$300 for ISSA Member
AU$350 for Non Members
About the presenter: Kathryn Groening
Kathryn Groening helps businesses grow and become more profitable and better places to work, with a focus on ESG, solution selling, procurement, hygiene and safety (cleaning for health).
She was formerly the GM of the family business supplying Cleaning and Safety, which was acquired by Corporate Express in 2000.
Kathryn’s proven skills in completing successful business cases signed off by ELT have led to wins on large national contracts. She successfully embedded four culturally diverse company acquisitions. She brings a solution-based industry mindset with extensive experience in meeting growth budgets up to $280 million.
Kathryn is skilled at managing and empowering teams to achieve positive sales and profit outcomes, dedicated and determined in reaching strategic goals, and a recipient of many National and State Sales Manager Awards. She believes that sustainability, reduced complexity, and supplier diversity can drive business productivity risk mitigation whilst engaging key stakeholders.
Kathryn has a passion for social outcomes including well-being, safety, education, and professional and personal training throughout her life.
She facilitated and organised a successful Education Program with 40 speakers at the ISSA Cleaning & Hygiene Expo in 2022, and facilitated and trained in global and local webinars including accredited training programs.
Her industry strengths are: Industrial and Facility Management; Building Service companies; Aged Care-specific solutions with a focus on change, transformation and innovation; Aged Care Mental Health Services; Family Businesses; Corporate Restructures & Acquisitions.
Her knowledge is extensive in safety, cleaning for health, and hygiene with a great network of suppliers, customers and associations.
In recognition of International Women’s Day 2023, BSCAA Victoria is proud to present the Women in Leadership lunch event, with keynote presenter: Lord Mayor Sally Capp – City of Melbourne.
BSCAA Victoria’s Women in Leadership lunch event is the platform to acknowledge and celebrate the women in our industry, who are emerging and inspiring leaders.
This event is inclusive to all members wanting to support, showcase or celebrate women in the industry.
For event details, click here.
In recognition of International Women’s Day 2023, BSCAA NSW is proud to present the Women in Leadership lunch event, with keynote presenter: Lisa Macqueen, CEO, CleanCorp.
BSCAA NSW’s Women in Leadership lunch event is the platform to acknowledge and celebrate the women in our industry, who are emerging and inspiring leaders.
This event is inclusive to all members wanting to support, showcase or celebrate women in our industry.
Event details
12.00pm AEDT, Friday 31 March 2023
ECCO Ristorante
2 St Georges Crescent, Drummoyne
Enjoy a 2-course meal and drinks (beer, wine & non-alcoholic drinks).
$150 per member (plus gst)
Numbers are strictly limited.
In today’s challenging economic environment, businesses are facing unprecedented pressures from rising costs and shrinking margins. With the cost of goods, services, and overhead on the rise, it’s more important than ever to get your expenses under control.
Join Kerrie Mullaney, Business Partner at Supply Clusters, for this informative session about how the ISSA Member Benefits Program can deliver a measurable savings for a wide variety and expense categories.
During this session we will discuss how engaging with a managed service for your smaller categories frees up time and resources to redirect to core areas of business.
Don’t miss this chance to optimise your bottom line and gain an edge over competitors in our industry. Join now and learn how the ISSA Member Benefits Program can help you do more with less!
Cost:
This webinar is free.
About the presenter: Kerrie Mullaney, Business Partner at Supply Clusters
Kerrie has over 25 years of experience assisting businesses to reduce costs and improve business processes, she is passionate about delivering quality managed services.
Kerrie gained her experience with 15 years at Winc helping businesses drive down costs in the office products and consumables space, then moving to the energy sector. Over the last 5 years, she has worked with large and small organisations delivering a variety of process and procurement improvements across a broad range of indirect products and services.
How to estimate workload and costs of cleaning services?
Like most cleaning professionals, you are probably trying to do more with fewer resources.
To help businesses match their facility requirements with the right cleaning system to maximise resources and improve cleaning quality, the ISSA Oceania is holding the Introduction to Costing Contract Cleaning Services Training Course with Kathryn Groening.
This half-day virtual course looks at all the defined systems of costing for contracts, organisational structures, disciplines, and the benefits of each system to give cleaning professionals and distributors a thorough understanding on which to base their decisions and operations.
What you will learn:
- How to reduce cost and increase quality
- How to survive budget cuts
- Work loading and labour efficiencies
- Productivity rates and cleaning times
- How to reduce turnover
- Change management strategies
ISSA Members: AUD $200
Nonmembers: AUD $250
About the presenter: Kathryn Groening
Kathryn Groening helps businesses grow and become more profitable and better places to work, with a focus on ESG, solution selling, procurement, hygiene and safety (cleaning for health).
She was formerly the GM of the family business supplying Cleaning and Safety, which was acquired by Corporate Express in 2000.
Kathryn’s proven skills in completing successful business cases signed off by ELT have led to wins on large national contracts. She successfully embedded four culturally diverse company acquisitions. She brings a solution-based industry mindset with extensive experience in meeting growth budgets up to $280 million.
Kathryn is skilled at managing and empowering teams to achieve positive sales and profit outcomes, dedicated and determined in reaching strategic goals, and a recipient of many National and State Sales Manager Awards. She believes that sustainability, reduced complexity, and supplier diversity can drive business productivity risk mitigation whilst engaging key stakeholders.
Kathryn has a passion for social outcomes including well-being, safety, education, and professional and personal training throughout her life.
She facilitated and organised a successful Education Program with 40 speakers at the ISSA Cleaning & Hygiene Expo in 2022, and facilitated and trained in global and local webinars including accredited training programs.
Her industry strengths are: Industrial and Facility Management; Building Service companies; Aged Care-specific solutions with a focus on change, transformation and innovation; Aged Care Mental Health Services; Family Businesses; Corporate Restructures & Acquisitions.
Her knowledge is extensive in safety, cleaning for health, and hygiene with a great network of suppliers, customers and associations.