Five ways to set the stage for business growth

Running a cleaning business can be both rewarding and challenging. Here, a successful CEO shares his tips for success.

3 February, 2025

How to deal with aggressive customers

Three key strategies when dealing with aggressive customers.

17 December, 2023

Customer service in a crisis

How transparent communication can help restore more than just a damaged property.

21 May, 2023

Six in 10 brands struggle with AI for customer service

Customer service teams facing significant challenges throughout customer service journey, survey finds.

11 April, 2023

The science of customer service

What is the impact and importance of first impressions? It can be the difference between getting the job or not.

14 May, 2019