What is Weploy?
NL: Weploy was started as an on-demand recruitment platform that matches businesses with job seekers. We have always strived to be a people first, but tech-centric business.
Since Weploy’s launch five years ago, we’ve continued to develop its functionality to create a new platform that is able to streamline workforce management and general administrative tasks such as time sheets, payroll, and scheduling, for the services industry.
We launched Talent Tap as a SaaS business two months ago and that’s what I’m focussed on for 2021.
What were the challenges that led Direct Property Services to Talent Tap?
EG: Many of Weploy’s features alleviate and simplify the common staffing and workforce management issues faced by the cleaning industry. The need for traceability and visibility of staff is crucial now more than ever, and Weploy has created Talent Tap to provide that. It was also important for me and my team to find a platform that enables our teams to more easily connect with one another, and to our clients, from anywhere and at any time.
NL: A lot of the challenges we’ve faced as a business over the past five years have been overcome with technology. An example of this is payroll and timesheets. We used to have a large finance and admin team which led us to start looking at ways in which we could help simplify, automate, and optimise the team.
Weploy is a national business, which has also just recently expanded to New Zealand, and we now operate with a finance team of two team members. We have been able to work just as efficiently through the use of technology which started to make us think about what other types of businesses we can help to drive efficiencies for, by leveraging the power of tech.
COVID-19 has also presented some serious concerns and issues for the services industry. The most obvious right now is traceability and visibility of staff, not from a micromanagement point of view, but from a OH&S standpoint.
Until there is a vaccine for COVID-19, it is important to know where your workforce are at any given time, and if there is a cluster or outbreak, we can trace and control it through management software.
How can technology be used to improve efficiency and transparency?
NL: People look at technology in various ways. The way we look at it at Talent Tap is that it should be able to give back, empower staff, and simplify work.
There are lot of leaders in the cleaning industry, even those of large businesses, that are stuck in a vicious cycle of being busy without wider visibility of their business processes.
We started asking ourselves, how can we use technology to give business owners back the gift of time, while also giving them visibility of their organisation?
EG: The main focus for finding the right platform for my business was to create efficiencies – whether that was being able to find areas [on-site] that staff needed more time, or where we were completing work early and therefore, able to apply that excess of time to other areas, or better yet – pass those savings back to our client.
My goal [using Talent Tap] is to improve staff management and build trust with clients by being as transparent as possible.
Looking at the future – both short and long term – what do you see, as far as changes and adjustments, the cleaning industry must embrace?
EG: The cleaning industry is still very much pen and paper-based, and that is not limited to small businesses in the industry. [Talent Tap] is an opportunity to give companies, of any size, the correct structure to operate their business with full transparency, and give them a platform to communicate instantly with their staff and clients.
NL: A lot of people who start their own business fall into the pattern of being busy working in the business and not on it – and that is really clear in the cleaning industry. You start your own busines to create a lifestyle, but it can quickly become a vicious cycle when you are busy executing because you have to be across everything! That pressure can be alleviated through the use of the right technology.
Do you have a message you would like to share with the industry?
NL: The future of work is here. All the signs are pointing towards software solutions and technological innovations that can drive efficiencies, visibility and traceability within your organisation.
At Talent Tap we say, “it is not the big fish which eats the small fish, it’s the fast fish which eats the slow fish”.
Ultimately, to keep up with your competitors, companies in the services industry must operate with agility and if you do not have a mixture of technology, contingent and full-time staff, then the likelihood of your business surviving is low.
Business owners need to ask themselves, where do you see your business in five years, and will there still be a market for you?
This article first appeared in the January/February issue of INCLEAN magazine.
Read the original article here.
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