Lennox’s leadership development program elevates cleaning’s professionalism

The first ‘Diploma of Management for Women’ group has celebrated its graduation at Government House in Parramatta (Sydney) last week at a function hosted by RTO Lennox Institute. Promoted by the BSCAA and supported by The Construction & Property Services Industry Skills Council (CPSISC) through the National Workforce Development Program (NWDF), the customised Diploma of […]
Lennox graduation
Back from left: Kaylene Cleaver (Guardian), Suzanne Bond (Guardian), Margaret Purdy (Glad Group), Maree Kendal (Guardian) and Lennox’s CEO Elaine Torode; Middle from left: Lennox’s Paul Morrall, Lyn Brown (Assetlink) and Sharon Dooley (PMP); Front from left: Alex O’Reily (Glad Group), Victoria Carroll (ISS), Susan Earnshaw (Glad Group) and Lennox’s Courtney Nearey.

The first ‘Diploma of Management for Women’ group has celebrated its graduation at Government House in Parramatta (Sydney) last week at a function hosted by RTO Lennox Institute.

Promoted by the BSCAA and supported by The Construction & Property Services Industry Skills Council (CPSISC) through the National Workforce Development Program (NWDF), the customised Diploma of Management (for men and women) is now available nationally.

Lennox Institute was recognised for its development of this program with an INCLEAN Award for Innovative Services for the Cleaning Industry at AUSCLEAN 2011.

“By implementing an unprecedented Leadership Development Program, the cleaning industry has taken assertive steps towards improving the reputation, professionalism, credibility and image of the industry,” observed Lennox Institute’s CEO Elaine Torode.

“Extensive consultation with leading industry organisations resulted in a program being developed by Lennox Institute to meet a critical need to uplift management skills and empower industry professionals to interact with their colleagues, clients, customers and teams with confidence and pride.

“Designed to build upon the existing extensive strengths and wealth of technical skills already available in the industry, the program empowers managers to take charge as leaders.”

To-date more than 350 managers have been enrolled in this innovative program.

“Not ‘just a diploma’, this Management Leadership Program, which includes a personalised Team Management Profile for each student, has been customised to address identified industry skills gaps and encourage industry members to achieve their short term and strategic business goals,” Torode explained.

Gathering in a small intimate event, Lennox Institute’s general manager Paul Morrall addressed the group to give thanks before CEO Elaine Torode presented the graduates with their diplomas.

“As part of the program we talked about accountability, responsibility and empowerment. We also talked about leadership and sometimes we talked about strategic direction, and looking around this room at everyone who has made it here; that alone embodies all those values,” Morrall  said. “Kudos to everyone here; both to the people who successfully completed but also to the organisation and employers that had the vision to take part and invest in their employees.”

“Thank you to the candidates as I know time didn’t stop for you and we thank you for your commitment and your dedication. At the end of the day it’s not about the certificates and diplomas, it’s about what we were able to achieve together.”

Morrall also thanked the two supporting industry associations, the Buidling Service Contractors of Australia (BSCAA) and the Construction and Property Services Industry Skills Council (CPSISC), as well as the team at Lennox Institute for all their hard work behind the scenes.

Lennox Institute’s CEO Elaine Torode also announced that they have recently enrolled an additional 314 participants into the national diploma program.

www.lennoxinstitute.com

 

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