Building Service Contractors Association International (BSCAI) successfully marked the organisation’s return to in-person events by welcoming a new event-record number of building service contractors and industry experts together in Fort Lauderdale, Florida, from April 29-May 1.

In-person registration sold out in advance of the event with a turnout that established a new benchmark for this annual event.

Understanding that not all those interested were able to attend this event in-person, BSCAI also created the first truly hybrid event with a remote participation option, which enabled livestream delivery of all education sessions through an online attendee portal.

Tailored specifically to the needs of executives from BSC companies, the event featured four mainstage presentations dedicated to positioning both individuals and businesses for sustained growth.

The program lineup included:

• Business reimagined: How to adapt to a world without Loyalty, presented by business author ,Mark Schaefer
• Growth strategies for BSCs, presented by Dave Clement and William Humsi of Simon-Kucher & Partners
• Empowerment vs. entitlement, presented by Scott Tackett of Violand Management Associates
• AMPLIFII your influence, presented by René Rodriguez, sales coach expert and leadership consultant

Attendees also benefited from the eventeExhibition that featured the latest cleaning and disinfecting products, equipment and industry innovations from leading vendors. The event marked the first opportunity for contractors to see equipment and solutions in-person since 2019.

BSCAI worked extensively with the Westin Fort Lauderdale Beach Resort to ensure a safe environment for attendees.

Precautions included daily temperature and health checks, mask-wearing, socially distant seating arrangements, two attendee groups with staggered meal times and education sessions, repeat presentations from speakers, multiple general session rooms, and audio-visual for overflow areas that not only complied with local government and venue regulations, but provided attendees options for engaging with the event in ways that aligned with their personal comfort level.

“Our staff, program planners and venue partners truly went above and beyond to make sure we could execute this meeting safely, and accommodate attendee comfort levels wherever they stood on that spectrum,” said Christopher Mundschenk, CAE, executive Vice President of BSCAI.

“Our attendees deserve the highest praise for their cooperation and compliance in maintaining the highest health and safety standards possible.”

With such a strong turnout at the Executive Management Conference, BSCAI is excited about the prospects for its annual Contracting Success Conference, which will take place November 17-19 in Las Vegas, co-located with ISSA North America 2021.

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