How to deal with aggressive customers
Three key strategies when dealing with aggressive customers.
17 December, 2023Posts Tagged: customer service
Customer service in a crisis
How transparent communication can help restore more than just a damaged property.
21 May, 2023
Six in 10 brands struggle with AI for customer service
Customer service teams facing significant challenges throughout customer service journey, survey finds.
11 April, 2023
The science of customer service
What is the impact and importance of first impressions? It can be the difference between getting the job or not.
14 May, 2019
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