The science of customer service

What is the impact and importance of first impressions? It can be the difference between getting the job or not.

14 May, 2019

World FM Day celebrates ISO Standards

This year’s event celebrates development of “game-changing” ISO 41000 series.

14 May, 2019

Safety training

A positive, proactive and preventative safety program will be appreciated by workers and improve safety culture, writes Dr Denis Boulais.

12 May, 2019

Kärcher opens new Oceania headquarters

Kärcher opens purpose built center at new Oceania headquarters.

8 May, 2019

Qantas operates world’s first zero waste flight

The first-ever commercial flight to produce no landfill waste takes to the skies.

8 May, 2019

What’s the school cleaner’s name? How kids, not just cleaners, are paying the price of outsourcing

How kids, not just cleaners, are paying the price of outsourcing.

25 April, 2019

The double dipping dilemma

Workforce Guardian general manager Charles Watson sheds light on recent regulatory amendments to the Fair Work Act 2009.

16 April, 2019

CAF seeks expressions of interest for three star standard

CAF applications are currently open for buildings in New South Wales, Victoria and Queensland.

1 April, 2019

Asaleo Care completes sale of tissue business

Asaleo Care completes $180 million sale of Australian consumer tissue business to Solaris Paper.

31 March, 2019

Labor to ban single-use plastic bags, microbeads

Labor to introduce national ban on single use plastic bags and microbeads from 2021.

31 March, 2019

National scheme for ethical cleaning launches

National certification to clean up the industry launches in Melbourne.

27 March, 2019

Quayclean sweeps to Blacktown City Council contract win

Quayclean Australia wins cleaning contract for four Blacktown City Council sport and leisure sites.

20 March, 2019